Privacy Policy

Effective Date: 4th July, 2025

This Privacy Policy outlines how Nuttles (“we”, “our”, “us”), the company behind 5 Senses Co., collects, uses, and protects your personal information when you visit or make a purchase from www.Fivesensesco.com

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Shipping and billing addresses
Phone number
Email address
Payment information (processed via third-party payment gateways)

B. Non-Personal Information

IP address
Browser type and version
Device type
Pages viewed, time spent, and navigation patterns

2. How We Use Your Information

We use your information to:

Fulfill orders and process payments
Communicate with you regarding your order, account, or support request
Send order confirmations, shipping updates, and occasional promotional offers
Improve website performance and personalise user experience
Prevent fraudulent transactions and maintain site security

3. Sharing Your Information

We do not sell or rent your personal information.
We only share data with:

Trusted third-party service providers, such as payment gateways, shipping partners, and analytics tools (only as necessary for fulfilling your orders)
Legal authorities, when required to comply with applicable laws or protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyse site traffic and usage
Enhance website functionality

You can control cookie settings in your browser, but disabling them may affect your shopping experience.

5. Data Security

We implement commercially reasonable safeguards to protect your data. However, no online method is 100% secure. Please protect your login credentials and notify us of any unauthorised access.

6. Your Rights

You have the right to:

Access, update, or delete your personal data
Request information on how your data is processed
Opt-out of marketing emails (via unsubscribe link or email us at support@fivesensesco.com)

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the revised date. Continued use of the website constitutes your acceptance.